Availity Essentials is now your dedicated, secure access point to Healthlink's online tools and resources. Please note that Providerinfosource will cease operations at the end of Quarter 1, 2024.
On Availity, you can:
Confirm patient eligibility, identifying the benefit administrator's name and contact number for eligibility and benefits verification.
Ascertain the status of a priced claim, including the details for the third-party administrator (TPA) to contact for payment status verification.
Request or inquire about authorizations.
Explore Healthlink resources, news, and announcements.
Changes to expect on Availity vs. Providerinfosource:
Healthlink pricing sheets will not be available on Availity.
Secured messaging will not be available on Availity.
Thank you for your attention to this important update. Be sure to transition to Availity for uninterrupted access to essential healthcare tools and resources.
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HealthLink offers new claim status, eligibility, and other secured features.
The ProviderInfoSource web site makes extensive use of the Adobe Acrobat Reader plug-in. This plug-in will allow you to view the various documents throughout the ProviderInfoSource website. If you do not already have the plug-in, click on the logo to download the Adobe Acrobat Reader plug-in.
Customer Service Hours
Monday - Friday
8:00 AM - 5:00 PM (CST)
Saturday - Sunday
Closed
Holidays
Closed
TOLL FREE
800-624-2356
Please note: To keep your login account from going inactive, logon at least once every 30 (thirty) days.